Telemedicine -
Remote Patient Monitoring
Overview
A telemedicine app designed for patients with chronic conditions such as heart disease, diabetes, and respiratory illnesses who require continuous monitoring while recovering at home.
The system connects patients directly to their healthcare team, allowing seamless communication, real-time monitoring of vital signs, and proactive medical intervention when needed.
The challenge
Patients in home hospitalization programs needed a simple and reliable way to share medical data with their care teams without frequent clinic visits.
Existing tools were fragmented, patients used multiple apps or manual methods to report their vitals, often resulting in incomplete data, delayed communication, and anxiety about their health status.
The challenge was to design an accessible, trustworthy, and user-friendly app that would make medical tracking part of daily life, while maintaining strong clinical accuracy and real-time communication between patient and staff.
Research & Insights
To understand the needs of both patients and healthcare professionals, we conducted interviews and contextual research with chronic patients, nurses, and remote monitoring coordinators.
Key findings included:
-
Patients often felt overwhelmed by complex medical terminology and needed a simple, guided experience.
-
Medical staff needed a reliable stream of accurate data and quick ways to identify anomalies.
-
Trust and reassurance were key, patients wanted to feel that “someone is watching over them.”
-
The experience had to balance empathy, clarity, and clinical precision.
These insights shaped our UX strategy, focusing on accessibility, ease of use, and emotional design.
UX / UI Process
-
User Flows & Information Architecture: Defined clear flows for recording vital signs, answering questionnaires, and initiating video calls, minimizing cognitive load for older or less tech-savvy patients.
-
Wireframing & Prototyping: Early prototypes were tested with real patients to validate readability, iconography, and color contrast.
-
Usability Testing: Iterative testing with patients and nurses led to improvements in navigation simplicity, button size, and notification logic.
-
Visual Design: The final UI uses soft colors, large typography, and friendly visual language to convey safety and calmness.
The design maintains a medical-grade aesthetic while remaining approachable and human-centered.
Solution
The final app provides:
-
Vital Sign Monitoring: Patients can easily enter data such as blood pressure, glucose, heart rate, and oxygen saturation.
-
AI-driven Alerts: Automatic detection of abnormal values triggers alerts to medical staff for early intervention.
-
Video Consultations: Secure video calls for remote checkups and follow-ups.
-
Messaging & Notifications: Direct communication between patients and the care team, with reminders for medication and data entry.
-
Questionnaires & Progress Tracking: Custom daily forms help monitor symptoms and recovery trends over time.
Impact
The new telemedicine app significantly improved communication between patients and healthcare providers, reducing unnecessary hospital visits and ensuring continuous care from home.
Patients reported feeling more secure and involved in their treatment, while medical staff gained access to accurate, real-time data for better decision-making.
The system became a bridge between clinical care and everyday life, empowering patients and enabling truly connected healthcare.
Client /
Datos Health
Role /
UX/UI designer
Year /
2021-2025
